Last Updated: 09 September 2023

Refund Policy

1.1. Applicability Our refund policy applies to products that are damaged upon delivery. If you receive a damaged product, please follow the procedures outlined below to request a refund.

1.2. Requirements for Refund To be eligible for a refund, you must meet the following conditions:

  • You must report the damage within 1 day. from the date of delivery.
  • You are required to provide a full unboxing video and clear photos clearly showing the damaged product and its packaging.

1.3. Refund Process If your damaged product meets the above requirements, we will initiate the refund process as follows:

  • Contact our customer support team at support@wowgadgets.in to report the damage and provide the necessary documentation (unboxing video and photos).
  • Our team will review the evidence provided.
  • Once approved, we will process your refund to the original payment method within 10 business days.

Returns Policy

2.1. Applicability Our returns policy also covers products that are damaged upon delivery. If you receive a damaged product and wish to return it for a replacement or refund, please follow the procedures outlined below.

2.2. Requirements for Returns To be eligible for a return, you must meet the following conditions:

  • You must report the damage within 1 day from the date of delivery.
  • You are responsible for returning the damaged product to us, and the return shipping costs may be applicable.

2.3. Returns Process If your damaged product meets the above requirements and you opt for a return, please follow these steps:

  • Contact our customer support team at support@wowgadgets.in to report the damage and request a return.
  • Our team will provide you with instructions on how to return the damaged product.
  • Once we receive the returned item and verify the damage, we will process a replacement or refund to the original payment method, including any applicable shipping charges.

Contact Us

If you have any questions or concerns regarding our Refund and Returns Policy, please feel free to contact us at:

support@wowgadgets.in

We are committed to ensuring your satisfaction with our products and services. Thank you for shopping with WowGadgets.in, and we will do our best to address any issues related to your purchases promptly and efficiently.